Meet our customer care team
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![Cheryl_headshot]()
Cheryl
Cheryl has a voice more calming than a therapist’s
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![Kiley_headshot]()
Kiley
Kiley has a background in fine jewellery and a heart for caregiving
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![Sarah]()
Sarah
Sarah’s responsiveness and kindness turn every interaction into a great experience.
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![Khaleesi_customer care]()
Khaleesi
She delivers packages faster than USPS
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![Maggie]()
Maggie
Embracing life with a smile despite her battle with cancer
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![Ai]()
Ai
Ai provides personalised support for our customers in Japan.
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John
John provides status reports and he always triple checks everything.
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![Elizabeth]()
Elizabeth
Elizabeth always triple-checks everything in your order.
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![Aaron]()
Aaron
Reliable and proactive, Aaron is dedicated to providing seamless support for our community in Germany.
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![Sarah]()
Sarah
Sarah’s responsiveness and kindness turn every interaction into a great experience.
What Our Customers Say
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![A stunning yellow diamond memorial ring set in gold, accented with sparkling baguette diamonds along the band.]()
"Thank you to EverDear & Co for the beautiful yellow memorial diamond. This is a cherished reminder of my wonderful mother. Customer service was easy to work with and kept me updated on the process. I am forever grateful!"
Cindy Croley
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![An elegant blue diamond infinity ring worn on a hand.]()
"This company is all around AMAZING!!! Everyone I had contact with were very helpful and empathetic! I would recommend these guys to anyone to create the diamond to encompass your loved one!! Definitely 5 out of 5 stars!!"
Kathy Atkiss
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![A pair of sparkling diamond earrings resting in a soft velvet box, nestled in a bed of dried floral elements.]()
“The entire experience with Ever Dear was seamless. I was told the whole process could take about 14 months, but to my surprise, my diamond earrings were done in about 9 months. I would definitely recommend this service for someone looking for a special way to remember their loved one.”
Stephanie Merek
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![Hand wearing a silver ring featuring a deep blue diamond, set in a unique twisted band design.]()
“My ring is STUNNING! Simple and elegant, beautiful color and packed with meaning for me about my dad. Ordering online was not difficult and any questions I had the company responded quickly and compassionately. It is an experience I recommend to anyone who wants to do it!”
Catherine Fuller
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![A beautifully boxed memorial ring with a delicate red stone, nestled in an elegant display case surrounded by dried flowers.]()
"The loss of my grandpa was the one I’ve feared since I could understand what it meant. Now I get to carry a part of him and all our memories forever. The process was easy in terms of what I had to do, but it was a long and worthwhile wait."
Taiya Jorgensen
cs.au@everdear.co
(+61) 466 048 792
In-person Diamond Concierge Service
Our concierge will be happy to field all your questions and provide support at our Santa Clarita office.
Online Diamond Concierge Service
Our complimentary concierges will guide you from ashes-to-diamond creation to custom jewelry design.
Schedule a consultation!
or call us at (+61) 466 048 792
Free Delivery Worldwide!
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*Important Message:
EverDear & Co. only provides a limited level of service. Service standards are adjusted in order to deliver the most affordable product in the market.
-We do not provide 24/7 customer care.
-Emails will be replied to within 48 hours on working days.
-Any requested call-backs will be accommodated by our office staff within 48 hours on working days. For more information, please read our Service Disclaimer.
*The shipping is free via USPS only. Using FedEx comes with an extra charge.